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1. How many people are in the Information Services Division?

It is comprised of three individuals, an IT Manager, an IT Specialist, and a full-time Help Desk person.

2. Where is the primary data center for the City?

It is located in City Hall.

3. How many service requests does the department handle per month?

On average 110 service requests per month.

4. What type of server environment does the City have?

We have a mixed environment that includes virtual servers and physical servers.

5. How many locations does the City have networking, servers, and computer infrastructure?

The City currently supports five locations: Public Safety (City Owned Equipment), Library, Public Works, City Hall, and Parks & Recreation.